FrontSteps recently rolled out innovative new security technology, bringing simplicity to time-consuming tasks that typically require multi-platform solutions. Their Resident Engagement Platform uses a single system to create safe, informed, and efficient communities for the HOA and property management company market-spaces.

Using integrated, cloud-based security solutions, this technology allows the HOA to protect its residents and community assets while also providing a vast information hub to keep all resident in the loop and empowered to help themselves. This saves manpower and reduces the associated costs.

Whereas traditional multi-platform solutions are sometimes convoluted to work with and difficult to integrate, FrontSteps REP system improves operational efficiency by streamlining procedures and automating workflows from just a single, easy to use, and easy to maintain dashboard. The system is capable of being integrated with existing security structures that the HOA wishes to keep as well.

Another time-saving feature is integration with accounting systems, offering residents a quick and secure way to pay rent, dues, or fees. This also benefits the HOA with faster payment processing and the benefit of only needing to manage a single directory. This leads to less time spent processing paper checks and can eliminate the need for paper coupon books. What is traditionally done through banks can now be accomplished from the community dashboard.

The security solutions built into this system are equally robust. At its core, FrontSteps is really centered around its visitor management systems. Visitor entry is expedited at gated, guarded, and lobby-attended communities. Cars and vendors can be processed quickly while simultaneously informing residents of their arrival. Through the portal, residents can manage their own guest lists and keep track of frequent visitors. If guards are employed, they can scan mobile passes and guest IDs, log that activity, and move guests quickly along their way. This process used to take 2 or 3 minutes but is now done in seconds.

Access control allows an unlimited number of doors, entry points, and vehicle gates to be monitored in real time. The software integrates with any existing gate clickers, key fobs, proxy cards, vehicle transponders, and any Wiegand devices-adding another layer of security for all community assets. The cloud-based system is backed up with local storage so administrators can check status and connectivity of hardware in real time. They can also remotely unlock doors and monitor transactions. Guards and admins will know who accessed where and when, which offers a streamlined approach to incident reporting.

License plate recognition cameras can be used at gates to enhance the guest entry process. Visitor and resident license plates are logged and entry is approved or rejected. Just one more option to build redundancy into your security architecture.

Mobile Patrol uses GPS GeoTagging checkpoint ID to create checkpoints along guard’s patrol routes. This allows admins to ensure guards are performing their tasks and hitting their patrol locations on time, while also allowing both parties to share real time information for each of these checkpoints, including photo and audio information, emergency contacts, and incident forms. This provides for unprecedented efficiency and accountability in the patrol and incident reporting processes.


FrontSteps truly goes above and beyond in providing the very cutting edge to their customers, and Security Technology of South Texas is proud to be an authorized dealer and integrator.


For more information or to schedule an appointment for your community, please contact us through email at: on our website or via phone at 210-446-4863 24/7